Meet Shawn

September 13, 2018

We value our staff members at Piedmont Eye Center, and we want our patients to get to know them better! Each month, we introduce you to one of the people who keep our office going. Next in our “Meet the Staff” series is Shawn! Shawn has worked in multiple roles in her time here, but currently acts as our Director of Clinical Training.

What is your role at Piedmont Eye Center?

When I first came to Piedmont Eye Center, over 18 years ago, I was trained as a scribe for Dr. Ganser. Shortly thereafter, I moved into a technician position with the founder of our eye center, Dr. Lotano. I spent about 6 years working side-by-side with Dr. Lotano as his head tech, scribe or “whatever my name was”.  Dr. Lotano, to this day, still cannot remember my name! Those were the good ol’ days!

After Dr. Lotano retired I moved onto Dr. Ceballos’ team as her head tech, as well as working with a training team to train new clinical staff. About a year later a new position was created. My official title then became the Director of Clinical Training, which I still hold today. With that title I went on to develop the Ophthalmic Technician Training Program for Piedmont Eye Center.

My responsibilities are to train the clinical staff in many aspects of this evolving field such as the examination skills, data entry and the operation of a multitude of Ophthalmic equipment, just to name a few. I fill in as a tech for all clinics whenever needed and also proudly assist on the LASIK team on surgery days. Some of my other responsibilities include: managing the continuing education for each clinical employee, computer and EHR software maintenance and training, as well as perform and maintain all government reporting for Piedmont Eye Center.

Since my primary job is rearing the newest of our clinical staff, I am told by many that I am the mentor and “mama bear” of the practice, which I love.

How long have you worked at Piedmont?

Since February 14, 2000

What do you love most about your job?

The smiles and reactions from patients when they can see, training and mentoring the staff as well as being a little nerdy with the computers.

What is one thing you wish every patient knew?

I wished I had more time to listen to every patient’s story and that there is so much more to medicine than what it used to be.

What do you enjoy doing in your free time?  

Spending time with my family, traveling and missions work.  

If you were stranded on a desert island and could only bring one thing, what would it be?  

A big boat.

If money was not a concern what would you do every day if you didn’t work?

Work in the mission field, volunteer for disaster relief, and travel around the country and abroad.

If you could have dinner with any one person, living or dead, who would it be?

My grandfather, “DeeDee”  (And he would call it “supper”!)

Coke or Pepsi?

Pepsi! But I really love Dr. Pepper.

Coffee or tea?

Definitely sweet tea.

Do you have any words of advice to share?  

Follow the Ten Commandments. Be kind to one another and always do your best to keep a positive attitude.


What Our Patients Think

  • Riley Hart /
  • Staci Hamlett /
    I couldn't recommend a better doctor, a better facility, and I'm so glad I did it.
  • Brenda Edson in front of a brick home
    Brenda Edson /
    "I could not have asked for a better experience at Piedmont Eye Center. From my very first visit, the staff was friendly, knowledgeable, and genuinely interested in me."
  • Bobby Moore /
    "I wish I would have done it many years ago now."
  • Bryan Mitchell outside of a football stadium
    Bryan Mitchell / ANALYST
    "My vision was the best it had been since I was a teen. I had my LASIK surgery performed almost 2 years ago, and it is as good today as it was then."
  • Caroline Trexler /
    "They ensured that the entire process from preliminary appointments to follow up visits went seamlessly – the perfect team that gave me perfect vision."
    "All and all, this has been a very pleasant and beneficial period for me. I recommend it highly for anyone in a similar situation.'
  • Cynthia Stewart standing outside
    Cynthia /
    "I feel almost like a new person It’s a wonderful feeling to wake up in the morning and be able to actually see across the room without fumbling for my glasses. "
  • Frances / RETIRED
    "Dr. Ceballos has always been very positive, clarifying everything medically, never leaving me in doubt and has always made me feel special and important."
  • Guy / RETIRED
    "The procedure was painless, and now I’m happy to say I only wear glasses to read. I have 20/20 vision in my left eye and 20/25 in my right. "
  • Janice Bloom standing in front of a tree
    "Dr. Bowers and his staff treated me with the utmost in professional care, making sure I was comfortable throughout the entire process."
  • Barbara / RETIRED
    "The procedure was pain free and I am so pleased with the results. It was money well spent and it is unbelievable how clear and colorful everything is. I want to tell Dr. Bowers and his staff how grateful I am."
  • Jerome / RETIRED
    "Doctor Vogel has treated me professionally as has his staff. They have been caring and have answered my questions to my satisfaction."
  • Jon Dupin standing outside of a brick home
    Jon Dupin / PASTOR
    "LASIK is not just a medical advancement to me; it’s a miracle"
  • Josh Brewer / HUMANITARIAN AID
    "Because of Dr. Bowers and his team at Piedmont Eye Center, my everyday life is now a whole lot easier. "
  • Judy Bowman / MISSIONARY
    "My experience of having Laser Vision Correction was fantastic. Dr. Bowers and all his staff are so knowledgeable and professional, yet very personal, warm, caring, and friendly."
  • Lucy standing in a classroom
    Lucy /
    "Dr. Bowers and his team were very comforting. The next morning, I opened my eyes and was able to see the alarm clock across the room, which I was never able to see before. It was a miracle!"
  • Martha Ann / GRANDMOTHER
    "It is a wonderful feeling to have no RX lenses. I want to thank Dr. Bowers and the Surgery Center for the freedom I feel.”
  • Monica Shelton / Featured Patient
    "Everyone told me what they were going to be doing to me and what to expect every step of the way. My experience with Piedmont Eye Center and Dr. Bowers and the whole LASIK team was awesome!"
  • Adelia / RETIRED
    "God led me to Dr. Vogel. He is absolutely the most wonderful doctor in the world. Not only is he a great doctor, he is a great ‘people person’. You always feel safe with him."
  • Penny Abbot in front of a home
    Penny Abbott / Financial Consultant
    "From the great staff who helped me, to the simplicity of setting up my flexible spending account, to my complete satisfaction and enjoyment of having clear sight, this has been an easy process."
    "The staff at Piedmont eased my nerves and the procedure was swift and smooth."
  • Sue Earsing and lasik eye surgery
    "I have always seen the world through glasses or contacts, so the sharpness of vision I have now was never there before."
    “Dr. Bowers not only met my expectations, he surpassed them. I had no idea that vision like this was possible. I no longer struggle in the shadows of a course- everything is clearer.”
  • Troy Doss
    "Piedmont Eye Center takes care of the little things to make LASIK a comfortable process."
Read More Testimonials