We value our staff members at Piedmont Eye Center, and we want our patients to get to know them better! Each month, we introduce you to one of the people who keep our office going. Next in our “Meet the Staff” series is Jane. Get to know her below:
What is your role at Piedmont Eye Center?
My title is a Billing & Insurance Coordinator. I work in the billing department at our practice and file insurance claims, whether it is commercial, primary and/or secondary insurance. In addition to opening practice mail and entering private payments, I answer patients phone calls and assist them with questions they may have about claims and payment…because insurance can be confusing!
How long have you worked at Piedmont?
What do you love most about your job?
The people I work with. When you have been somewhere for 21 years, your coworkers become more like family.
What is one thing you wish every patient knew?
That every patient is important to our practice. That was the focus when Dr. Lotano started Piedmont Eye Center almost 45 years ago and is still the focus now.
What do you enjoy doing in your free time?
I love spending time with my family.
If you were stranded on a desert island and could only bring one thing, what would it be?
If money was not a concern what would you do every day if you didn’t work?
If you could have dinner with any one person, living or dead, who would it be?
My husband Paul, who passed away almost 4 years ago. It would be so wonderful to hear his voice again.
Coffee or tea?
Do you have any words of advice to share?
Getting old is not FUN, so cherish everyday like it is your last.
If you have insurance questions, Jane is the one to help! Say hi to her next time you give us a visit.